'To whom am I speaking?'; Public responses to crime reporting via live chat with human versus AI police operators
Journal Article | Bradford, B., Kyprianides, A., Andrews, W., Aston, E., Clayton, E., O’Neill, M., & Wells, H. (2025). ‘To whom am I speaking?’; Public responses to crime reporting via live chat with human versus AI police operators. Policing and Society, 1-17.